Artist Avenue Studio Policies, Waivers & Terms

1. Year-End Show & Costume Policy

***All annual program classes participate in Artist Avenue’s Year-End Showcase unless written withdrawal notice is received.***

1.1 Withdrawal Deadline

• Written notice must be submitted via email no later than January 31, 2027

• If no notice is received by this date, participation is assumed confirmed

• Email: artistavenueinc@gmail.com

1.2 Costume Fees

• Costume fee: $70 per class

• Fees are mandatory for participating students

• Fees are non-refundable once costumes have been ordered or purchased

Important Notes

• Costume fees and Year-End Show participation apply only to annual programs unless otherwise stated

• Sessional classes are excluded unless explicitly noted

• Withdrawal from sessional classes must follow posted notice requirements to avoid charges

2. General Liability Waiver

2.1 Acknowledgment of Risk

Participants understand that dance, physical training, rehearsals, performances, and related activities involve inherent risks, including but not limited to physical injury, emotional stress, or property damage.

2.2 Assumption of Risk

Participants voluntarily assume all risks associated with participation, including injuries such as sprains, strains, fractures, concussions, and other physical injuries.

2.3 Release of Liability

Participants and/or parents/guardians release and discharge Artist Avenue, its owners, instructors, staff, contractors, and representatives (“Released Parties”) from any and all claims arising from participation, including those resulting from ordinary negligence.

2.4 Indemnification

Participants agree to indemnify and hold harmless the Released Parties from any claims, damages, or expenses arising from participation.

2.5 Medical Authorization

In the event of injury or emergency, Artist Avenue may seek medical assistance. All related costs are the responsibility of the participant or parent/guardian.

3. Media Release

Participants grant Artist Avenue permission to capture and use photos and videos taken during classes, rehearsals, and events for promotional, educational, and marketing purposes.

• No compensation will be provided

• All media becomes property of Artist Avenue

• This consent is irrevocable unless written withdrawal is provided and confirmed by the studio

4. Tuition & Monthly Payment Policy

Tuition is structured as equal monthly payments based on an annual program schedule.

4.1 Key Terms

• Tuition is based on a minimum of 30 classes per season

• Payments are not adjusted for attendance or missed classes

• Scheduled closures and holidays are already included in tuition pricing

4.2 Included Breaks (no adjustment required)

• Christmas Break

• February Break

• Spring Break

• Thanksgiving

• Remembrance Day

• National Day for Truth and Reconciliation

• May Long Weekend

• Other scheduled studio closures

Important Note

Classes may still run during certain school breaks (including November Break unless otherwise stated).

5. Parent & Family Code of Conduct

Artist Avenue is committed to maintaining a respectful, safe, and inclusive environment.

All parents, guardians, students, and guests agree to:

• Treat all staff, instructors, students, and families with respect

• Communicate concerns respectfully and constructively

• Refrain from harassment, discrimination, threats, or disruptive behaviour

• Respect studio spaces, classes, and events

• Follow all studio policies and expectations

5.1 Enforcement

Artist Avenue reserves the right to restrict, suspend, or remove any individual or family from classes, events, or communication platforms if behaviour is deemed disruptive, unsafe, or harmful to the studio environment.

No refunds will be issued in such cases.

6. Payment, Late Fees & Withdrawal Policy

This section outlines all financial obligations and is strictly enforced. Please review carefully before registering.

6.1 Payment Terms

• Tuition is due on the 20th of the month prior to services

• Late balances are considered overdue immediately after due date

Late Fees

• A $35 late fee will be automatically applied every 21 days on any outstanding balance until paid in full

• Accounts that remain unpaid 21 days after the due date may result in immediate suspension or removal from all programs until the balance is cleared

• Private lessons must be paid in advance and will be paused immediately if the account becomes past due

• Any balance not paid by the due date is considered past due

• Artist Avenue reserves the right to deny participation in classes, lessons, rehearsals, performances, or events for any account with an outstanding balance.

  Late fees are applied to cover administrative time, processing costs, and to ensure the studio can meet financial obligations including instructor wages, rent, and program expenses. Timely payments are essential to maintaining program quality and operations.

6.2 Outstanding Balances, Interest & Payment Security

Suspension for Non-Payment

Accounts with overdue balances may be subject to immediate suspension or removal from all programs until the balance is paid in full.

Artist Avenue reserves the right to deny participation in classes, rehearsals, performances, and events for any account with an outstanding balance.

High Balance Interest Policy

Accounts with an outstanding balance exceeding $2,000 CAD may be subject to interest charges.

• Interest may be applied at a rate of 19.99% annually, calculated and applied every 21 days on the outstanding balance

• Interest charges will continue until the balance is paid in full

This policy reflects standard consumer credit practices and is intended to encourage timely payment and reduce long-term outstanding balances.

Payment Method Requirement

Artist Avenue reserves the right to require a valid credit card on file for any account with:

• Repeated late payments

• A history of overdue balances

• Outstanding balances exceeding studio-approved limits

Failure to provide a valid payment method when requested may result in:

• Suspension from current programs

• Ineligibility for future registrations

Authorization

By registering, the account holder authorizes Artist Avenue to:

• Store a payment method securely on file

• Process outstanding balances, late fees, and applicable charges in accordance with studio policies

All payment information is handled in accordance with our Privacy Policy and secure payment processing standards.

6.3 Responsibility for Payment

By registering, the account holder agrees:

• They are fully responsible for all charges on the account, regardless of attendance

• Non-attendance does not pause, reduce, or cancel tuition or fees

• Failure to receive reminders, invoices, or communications does not waive or delay payment obligations or late fees

• All fees, including late fees and unpaid tuition, remain legally payable until settled in full

6.4 Withdrawal Policy (30 Days Written Notice Required)

• Minimum 30 days written notice is required for withdrawal

• Notice must be submitted via email at artistavenueinc@gmail.com

• The 30-day notice period begins only once written notice is received and confirmed by the studio

• Verbal notice, non-attendance, or informing an instructor does not constitute withdrawal

Without Proper Notice:

• The full tuition for the upcoming billing cycle will be charged, regardless of attendance

During the 30-day notice period:

• Students may continue attending classes

• Or choose not to attend, but all fees remain payable in full

6.5 Policy Enforcement (No Exceptions)

To ensure fairness and consistency for all families:
No refunds, credits, exceptions, or waivers will be provided for:

• Lack of awareness of policies

• Scheduling conflicts

• Change of interest

• Missed classes or non-attendance

• Failure to read communications or agreements

• All policies are applied consistently to all accounts without exception.

6.6 Policy Acknowledgment

By registering, the account holder confirms:

• Confirms they have read, understood, and agreed to all payment, late fee, and withdrawal policies

• Accepts full financial responsibility for all charges applied to their account

• Understands that these policies are binding and enforceable upon registration

7. Privacy Policy

Artist Avenue respects your privacy and is committed to protecting personal information.

Information We Collect

• Personal: name, contact details, billing information

• Technical: IP address, browser/device data, usage data

Use of Information

• Account management

• Payment processing

• Communication

• Service improvement

• Legal compliance

Sharing of Information

Information may be shared with:

• Payment processors and service providers

• Legal authorities if required

• Business transfers (merger/acquisition scenarios)

Data Security

We use reasonable safeguards but cannot guarantee absolute security.

Your Rights

You may request access, correction, or deletion of your data by contacting us.

Updates

This policy may be updated periodically.

Contact

artistavenueinc@gmail.com